Last updated: March 11, 2020

The Carolina Philharmonic is committed to the health and safety of everyone at Bradshaw Performing Arts Center. We are monitoring the development of the coronavirus (COVID-19), and are receiving updates from the Center for Disease Control and the North Carolina Dept. of Health and Human Services.

In alignment with their recommendation, we highly encourage those who are at greater risk of illness or those who feel uncomfortable attending events to stay home, and we are happy to make adjustments to any existing tickets. 

Sandhills Community College – the home of Owens Auditorium, Bradshaw Performing Arts Center – is taking extra precautionary measures throughout campus. They are providing additional hand sanitizers and disinfectant wipes throughout the buildings, particularly in high traffic areas. Additionally, their custodial staff is routinely disinfecting commonly touched surfaces, such as doorknobs, handles, etc. Special care is being taken at Owens Auditorium prior to any public performance.

Purchase Tickets with Confidence

We understand customers are thinking carefully about purchasing tickets for future performances. To offer increased flexibility, all ticket exchanges are free for performances through May 31, 2020.

We also highly encourage those who feel unwell or who may be at increased risk to stay home, and we are happy to make adjustments to any existing tickets. You may email the Ticket Office at boxoffice@carolinaphil.org if you need to exchange tickets for an upcoming performance.

Concert Schedule

All concerts are currently happening as scheduled, but the situation is fluid. If we receive the recommendation to cancel events, we will prioritize the health of our audience, musicians and staff by implementing and communicating appropriate changes that ensure a safe environment.

In the event of a cancellation, we'll notify all ticketholders by email, phone and/or text at least 2–3 hours before the concert. The latest updates will be posted here and the outgoing voicemail will also be updated if there are any changes to the schedule.

FAQ

WHAT ARE YOU DOING TO KEEP AUDIENCES, MUSICIANS AND STAFF SAFE AT OWENS AUDITORIUM?

Sandhills Community College is taking extra precautionary measures by providing additional hand sanitizers and disinfectant wipes throughout the building, particularly in high traffic areas. Additionally, the janitorial team is routinely disinfecting commonly touched surfaces, such as doorknobs, handles, etc.

HOW ARE YOU TRACKING THE VIRUS?

We are monitoring the situation in our community and are receiving updates Center for Disease Control.

WHAT IF I FEEL UNWELL OR AM PART OF A VULNERABLE COMMUNITY?

In alignment with recommendations from public health officials, we highly encourage those who are at greater risk of illness or those who feel uncomfortable attending events to stay home, and we are happy to make adjustments to any existing tickets. 

You may email the Ticket Office at boxoffice@carolinaphil.org if you need to exchange tickets for an upcoming performance during the 2019–2020 season.

HOW WILL YOU LET PATRONS KNOW IF CONCERTS HAVE BEEN CANCELED OR RESCHEDULED?

In the event of a cancellation, we'll notify all ticketholders by email, phone and/or text at least 2–3 hours before the concert. Check our website for the latest updates.

WHAT ARE MY TICKET OPTIONS IF A CONCERT IS CANCELED OR RESCHEDULED?

We would like to offer you the following options regarding your concert tickets:

  • Exchange your tickets to an upcoming performance. We are happy to exchange your tickets for one of the upcoming 2019–2020 season Carolina Philharmonic performances of comparable value, based on availability. Email boxoffice@carolinaphil.org to exchange your tickets or call 910-687-0287.

  • Put tickets on account. Unsure what you’d like to exchange into? Contact the Ticket Office at boxoffice@carolinaphil.org and they’ll put your funds on account to use toward another performance this season.

  • Donate your ticket. As a nonprofit arts organization, the Carolina Philharmonic relies on the audience we serve. By donating your tickets in lieu of a refund, you are providing vital support for the music and musicians that inspire and connect our community. Please consider donating your tickets back to The Carolina Philharmonic and receive a donation receipt by emailing boxoffice@carolinaphil.org.

  • Other options. For all other ticketing options, email boxoffice@carolinaphil.org or call 910-687-0287

Excerpt from March 10, 2020 Communication from Sandhills Community College President John Dempsey to Students and Staff:

Dear Colleagues and Students,

I know that many of us and our families are deeply concerned about the challenges posed by the coronavirus. I want to assure you that Sandhills is taking all reasonable precautions to protect our college family from exposure. While we have no plans at this time to suspend classes or other campus activities, and while nearly all members of our college community are OUTSIDE the groups that are likely to be most affected by the virus, we are still taking precautions.  

We have conducted training for our Physical Plant staff to increase the intensity of their cleaning efforts and have secured additional part-time assistance in campus antivirus cleaning. We have pre-ordered a wide range of cleaning products, both industrial strength and personal, and installed additional hand sanitizers at various campus locations.

Perhaps most important, we have decided to impose a 14-day quarantine on anyone who has traveled to an area that the CDC considers a virus “hot” zone. This quarantine will prohibit the traveler from coming to the campus for two weeks – the period of time needed to be sure the virus has not been contracted. 

This will be relatively simple for those we know have visited virus hot spots – the state of Washington and selected foreign countries. The problem is that we do not monitor the personal travel of our faculty, staff, and students. Accordingly, we must rely on our honesty, common sense, and moral judgment to do the right thing and self-report if we have traveled to one of those areas.